Terms of use

Terms And Condition:

  • All sales will be done through semicolon.shop website only.

  • No refund of money will be allowed only exchange of product is allowed.

  • If the client needs an interior designer help in making decision then he/she have to pay 5000/- that will be adjusted in product they will buy and if not then these 5000 money is non-refundable.

  • Change of upholstery is allowed according to client’s choice but the fabrics charges will be bound by the client.

  • You will need to register for on the Site if you would like to submit an Order on the Site.

  • You must possess a valid credit or debit card issued by any bank that is acceptable by the Company.

  • You must maintain a valid and active Online Banking Facility with a bank acceptable by the Company.

  • You can browse through and view the Products and promotions on the Site but an Account need to be registered to place Order

  • 100% Advance to be made at the time of ordering by which we require to process your Order. Alternate payment modes will be introduced from time to time.

  • You must have a valid and active e-mail when registering on the Site which will be a mode of communication between you and the Site and its personnel.

Privacy Policy:

Any personal information provided to or gathered by Semicolon.shop under this Privacy Notice will be stored and controlled by Semicolon.shop media at Gurugram branch.

The information we learn from customers helps us personalise and continually improve your shopping experience at Semicolon.shop.

We use your information to assist sellers in handling orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you.

We also use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Delivery And Shipping Policy:

  • The Company will be responsible for delivering the ordered goods, directly to the location of the end customer.

  • The Company will be responsible for any breakage or damages that happen in the transit of the product from the Company warehouse to the customer’s doorstep.

  • The Franchisee shall be responsible for sending an installation team to the customer’s site to carry out installation and product placement and ensure the complete satisfaction of the customer

  • The whole customer service process will be defined by the Company based on the SOPs.

  • Estimated time is taken for the goods to be transported from the Semicolon. Shop warehouse to the customer’s location (anywhere in India) is 7 – 10 business days.

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